Terms of Service
The Terms of Service (hereinafter: "Terms") apply to customers ("Customer") using the online courses (hereinafter: "Courses") on website “Promptmaster” (hereinafter: "Website") developed and operated by Promptmaster INC. (128 Sunset Blvd #1546, New Castle, DE 19720, United States, EIN: 93-2117109; hereinafter: "Company" or "We", "Our", "Us"), which allows you to participate in Courses designed for prompt-crafting and enhancing ChatGPT skills. By subscribing to the Courses, you agree to be bound by these Terms. If you do not agree to these Terms, do not register, access, or otherwise use our Website.
Updated last on April 14, 2023
Our Privacy Policy governs data processing within the scope of using the Website and participating in the Courses. It describes how We collect, use, and protect the personal information you provide upon registration and within the scope of your activities on the Website. Please see our Privacy Policy.
1. Conditions of Use
Before you can participate in the Courses, you must subscribe on the following website: PROMPTMASTER. The Courses are restricted to users who are at least eighteen (18) years old. By subscribing to the Courses, you represent and warrant that you are at least eighteen (18) years old, have the legal capacity to enter into a binding contract, and are fully able to comply with the terms of these Terms. If you are under the age of eighteen (18), you are prohibited from registration on the Website.
To get access to the Courses, you have to provide a valid e-mail address, payment information and billing address indicated on the Checkout site. Please see https://www.promptmaster.com/checkout. After placing your order on the Checkout site, we will contact you via e-mail with further information.
The Company is currently developing three (3) types of Courses: (i) Certified Prompt Engineering Course, (ii) Certified Prompt Master Couse, and (iii) Certified Prompt Grandmaster Course.
Certified Prompt Engineering Course is designed to enhance ChatGPT skills of the Customers by teaching prompt-crafting skills through educational training videos. Certified Prompt Master Couse is developed to educate Customers to do AI Audit for companies and to generate AI-powered workflows for business processes. Certified Prompt Grandmaster Course is built to educate Customers to create AI software without programing skills. Please note that Prompt Master Couse and Certified Prompt Grandmaster Course are under development and are not yet directly available.
2. Fees
To get access to the Courses, Customers must pay the fee indicated on the Website, under each selected Course. Please see our Courses page. By paying the indicated fee, the Customer will be entitled to participate in the selected Course. After the completion of the Course, the educational training videos can generally be re-played anytime without any additional required payment, however we reserve the right to revoke any license to access and use any content at any point in time in the event where we decide or are obligated to disable access to the content due to legal or policy reasons.
The prices indicated under the Courses are valid at the time of the order and are determined in the currency specified by the Company. You agree to pay the fees for Courses that you subscribe to, and you authorize us to charge your debit or credit card or process other means of payment (such as SEPA, direct debit, or mobile wallet) for those fees. The Website currently enables payment through the payment service provider Stripe, however we may update possible payment methods anytime.
When you submit an order, you agree to only use valid and authorized payment methods (card details). If your payment method fails and you still get access to the Course you subscribed to, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any Course for which we have not received adequate payment.
We may also offer gift and promotional codes. These codes may expire if not used within the period specified. Gift and promotional codes may not be refunded for cash.
3. Refunds and Customer Support
If the Course you purchased is not what you were expecting, you can withdraw from the contract concluded with the Company and request a full refund. Refunds however are only possible within a 14-day deadline upon purchase and exclusively for Courses in which you have not reached 100% completion. No refund is due to you if your request is submitted after the lapse of the relevant 14-day time limit or for Courses that have been fully completed. The Company reserves the right to deny your refund request if we have grounds to believe that you are abusing our right to a refund (withdrawal), for instance in case you’ve previously requested a refund regarding the same Course. The Company shall only apply such refund restriction upon full compliance with applicable law, which may depend on where you're located. In such cases we will determine your location based on the country you indicated as your billing address upon registration.
To exercise your right of withdrawal (refund), please contact our customer support team at: support@promptmaster.com within 14 days from your purchase. Please note that processing your request takes one (1) business day and the crediting of any refund on your credit card may take up to ten (10) further business days.
Our customer support team is available at the above e-mail address Monday through Friday, between 9:00 a.m. and 5:00 p.m. CET, excluding national holidays as defined by Act I of 2012 on the Labor Code of Hungary. We generally strive to respond to support requests within one (1) business day. Please note however that no other channel is available regarding customer support issues, including especially, but not limited to refunds. Other members of our team cannot be expected to respond to, transmit or otherwise address any questions that fall within the scope of customer support.
4. Intellectual Property
Software, graphics, and user interface are the property of the Company and any third parties involved in the Courses’ development. You may not use our Courses in a manner that violates the intellectual property rights of the Company or third parties. Don’t try to transfer or resell Website content or Course material in any way. Enrolling in a Course only provides you with a limited, non-exclusive, non-transferable license to access and view the content (Course) for which you have paid all required fees, solely for your personal, non-commercial, educational purposes. All other uses are expressly prohibited. Thus Course subscription does not entitle you to copying, distributing, transmitting, publicly displaying, publicly performing, reproducing, editing, translating, reformatting or sublicensing Course material or any other intellectual property contained on the Website.
5. Violations, Suspension and Termination
Major or repeated violations of these Terms as well as any fraudulent or illegal activity, may result in the limitation, suspension, or termination of your subscription to the Courses at the discretion of the Company.
6. Limitation of Liability
We intend to continue developing and enhancing our Website, but we do not guarantee or represent that it will operate in an uninterrupted or error-free manner. The Courses and all information and material available through the Website are provided "as is," and neither the Company nor any of its affiliates shall under any circumstances be liable for indirect or consequential damages. We make no warranty that you will obtain specific results from your enrollment in any Course.
In addition, you agree to indemnify and hold harmless the Company, its affiliates, and their employees, agents, representatives, officers, and partners from and against any claims, damages, expenses, and costs (including, but not limited to, attorneys' fees) arising out of or relating to your use of the Courses – including especially but not limited to any infringement of intellectual property rights.
Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.
7. Governing Law
These Terms and Conditions are governed by the laws of Hungary, and any dispute arising out of or relating to these Terms shall be exclusively resolved by the Hungarian courts.
Disputes may only be brought on an individual basis, not as a plaintiff or class member in any purported class, consolidated, or representative action. No consolidation of actions is permitted.
Please allow us an opportunity to address any of your concerns prior to initiating any type of formal action, as the majority of disputes can be resolved amicably outside of court. You agree, upon participating in the Courses, to first attempt to resolve the dispute amicably by sending us notice at support@promptmaster.com.
8. Changes to Terms of Service
We reserve the right to alter, modify, or add to these Terms at any time and without prior notice. We will notify You of any changes to the Terms by posting the revised Terms to this page. Prior to the change becoming effective, We will notify You via email and/or a prominent notice on Our Website and update the "Last updated" date at the top of these Terms. You are nevertheless advised to periodically review these Terms for any changes.
By continuing to use the Website and participate in the Courses, you consent to any modifications, amendments, or additions to these Terms.